VAPO | New Zealand logo
VAPO | New Zealand logo

All articles

alt. pod and device connection is not stableUpdated a year ago

If you are noticing connectivity issues between your alt. pod and alt. device please check inside where the alt. pod fits into the device to ensure there is nothing inside the device stopping the contacts from making a connection.

If there is nothing inside the device stopping the connection, try cleaning the bronze contacts on the pod and the device with isopropyl alcohol and a cotton bud.

If you are still having connectivity issues please contact customer service.

Was this article helpful?
Yes
No