Shipping & Delivery

More information on dispatching, shipping & delivery when shopping with VAPO New Zealand.

Returns & Refunds

More information on what to do if you receive a faulty or incorrect product.

NZ Vaping Laws 2025 – Disposable Vape Ban & Transition Support

Information on the new vape laws taking effect 17 June 2025, how they impact you and where you can find support.

Account Information

More information on managing your account online

VAPO Club

Find all the information you need to know about our loyalty program VAPO Club!

Vape Battery Safety

More information on staying safe when it comes to your vape device battery

Vaping Information

More information on vaping. Learn vaping basics, how to vape, troubleshooting, and helpful tips!

E-Liquid Information

More information on vape e-liquids/e-juices/vape juices.

Troubleshooting

How to troubleshoot your vape and helpful tips

Subscriptions

Important information about subscriptions.

Payments

Orders