Our friendly customer service team is available Monday-Friday from 9am-4:30pm NZDT (excluding Public Holidays). We aim to respond to all enquiries within 48 hours.

Our friendly customer service team is available Monday-Friday from 9am-4:30pm NZDT (excluding Public Holidays).

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VAPO | New Zealand

<p id="isPasted" style="margin: 0px 0px 15px; padding: 0px; border: 0px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-weight: 400; font-stretch: inherit; font-size: 14px; line-height: 1.8em; font-family: HelveticaNeue-Light, &quot;Helvetica Neue Light&quot;, HelveticaNeue, &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; color: rgb(0, 0, 0); letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: 400; font-stretch: inherit; font-size: 16px; line-height: inherit; font-family: inherit; color: rgb(0, 0, 0);">You are welcome to reset your password on our login page <a href="https://www.vapo.co.nz/account/login" rel="noopener noreferrer" style="margin: 0px; padding: 0px; border: 0px; font: inherit; color: rgb(0, 0, 0); text-decoration: none; outline: 0px; transition: color 0.1s linear 0s; touch-action: manipulation;" target="_blank">here</a>. Please note, the reset password email may end up in your spam or junk mail box, so make sure to check.<p style="margin: 0px 0px 15px; padding: 0px; border: 0px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-weight: 400; font-stretch: inherit; font-size: 14px; line-height: 1.8em; font-family: HelveticaNeue-Light, &quot;Helvetica Neue Light&quot;, HelveticaNeue, &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; color: rgb(0, 0, 0); letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">If you are still having issues, please contact our&#xA0;<a href="https://www.vapo.co.nz/pages/contact" rel="noopener noreferrer" style="margin: 0px; padding: 0px; border: 0px; font: inherit; color: rgb(0, 0, 0); text-decoration: none; outline: 0px; transition: color 0.1s linear 0s; touch-action: manipulation;" target="_blank">friendly</a><a href="https://www.vapo.co.nz/pages/contact" rel="noopener noreferrer" style="margin: 0px; padding: 0px; border: 0px; font: inherit; color: rgb(0, 0, 0); text-decoration: none; outline: 0px; transition: color 0.1s linear 0s; touch-action: manipulation;" target="_blank">&#xA0;customer service team</a> and they will look into this for you.

You are welcome to reset your password on our login page here. Please note, the reset password email may end up in your spam or junk mail box, so make sure to check. If you are still having issues, please contact our friendly customer service team an

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Battery safety tips for advance kits & vape mods

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Vape Battery Safety for Advance Kits, Vape Mods & External Batteries

Taking care of your internal/built-in vape devices

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VAPO's disclaimer with vape devices

Vape Battery Safety for Internal/Built-in Vape Devices

Vape Battery Safety

Coil Compatibility Chart

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Vaping Basics

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Vaping for beginners

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Flying with your vape

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E-Liquid Information

How To Unlock Your Disposable Vape

I have a leaky vaporiser

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How To Unlock Your Pod Vape

alt. device no producing vapour

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Why can't I login to my account?Updated a year ago