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VAPO | New Zealand logo

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Shipping & Delivery

More information on dispatching, shipping & delivery when shopping with VAPO New Zealand.

Where do you ship to?

We currently ship to Fiji, Niue and the Cook Islands. We no longer ship to Australia as we cannot supply vaping products to Australian consumers due to differing regulatory standards and import restrictions.

How much is shipping?

VAPO offers free express overnight shipping on NZ orders over $50 (excluding rural and weekend deliveries). Provided you place your order before 2pm, and it's not during the holidays, your order should be with you the next business day. During busier

Where is my order?

You can follow the progress of your order by logging into your account and checking on your orders. You will receive a shipping confirmation email once the parcel has been dispatched. Our dispatch emails can sometimes end up in the spam/junk folder p

How do I track my order?

We use NZ Post to deliver parcels around New Zealand. Paste your tracking code here, to track your order. We always use the overnight service for all orders but the time frames are not guaranteed by NZ Post. There may be delays with delivery during b

Why has my order not been dispatched?

We are so sorry for the wait, we aim to dispatch orders within 24 hours, and 48 hours during busy periods such as public holidays and Christmas.Check out Shipping and Delivery for more information.Please contact our friendly customer service team if

The address on my orders is wrong. How do I change this?

If your order has already been dispatched, to have it quickly re-directed you can sometimes do it through your tracking link or by contacting NZ Post here. If the parcel has not been dispatched, get in touch with our friendly customer service team. W